FRont Desk

Front Desk Office Management

Alex Medical Services Front Desk department consists of the best of the best elite personnel capable of handling any situation with diligence, where the patient’s satisfaction is guaranteed, having been working in the medical field for three years, we have encountered almost all situations and problems regarding the patients, and dealt with it in a professional manner, this would sort Alex Medical Services at the top of any regular customer service.

Front Desk services comes in:

ALL OTHER LANGUAGES ARE AVAILABLE UPON REQUEST.

robust front desk services

❖ Patient appointment bookings.

❖ Telemedicine bookings.

❖ Patient inquires solutions.

❖ Handling calls from Pharmacies and Hospitals regarding patients of the                facility.

❖ Tests Pre-Authorization.

❖ Medication Pre-Authorization.

❖ Medication refill requests.

❖ Uploading results and documents